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  • Groups missing form update

    Just updated to 12.0.25 and all of my groups are gone!

  • #2
    Hi MarkW,

    We would like your assistance to identify the problem. Could you please provide the following information? You can send the information to our Support Center at - https://help.navicat.com/hc/en-us/requests/new

    1. Which version did you upgraded from? e.g. from 12.0.24
    2. What types of your groups are? e.g. connection, table, view, query, etc
    3. Are the groups stored in Navicat Cloud or in local?
    4. The local grouping information is in the vgroup.json file which is stored under "profiles" folder. To look for the path, select Tools > Options, under File Locations > Profiles Location. Please check if this file is overwritten.

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    • #3
      This is getting old. I updated to 12.0.27 and all my groups disappeared again. Fortunately I did a backup before the update and the recovery of the file, vgroup.json, fixed it. Please stop doing this with updates.

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      • #4
        Hi MarkW,

        I am sorry that we are unable to reproduce the reported problem. Could you please provide the following information? You can send the information to our Support Center at - https://help.navicat.com/hc/en-us/requests/new

        1. Could you please tell us whether the vgroup.json file is overwritten or is deleted when the problem happens?
        2. What types of your groups are? e.g. connection, table, view, query, etc

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